As we close a decade of rapid digital transformation, we take a look at how we can prepare for the next 10 years (and more) of even more change. Implementing an Enterprise Resource Planning (ERP) solution is one clear way to signal that your business is embracing change and moving toward a fully digital operation.
A digital mindset requires businesses and individuals to be increasingly flexible and versatile. However, adapting to change is not easy for many people, especially when it means that they must adopt an entirely new way of doing things.
To help your team succeed, you need to train them to be resilient in the face of change. Here are a few ways that you can coach your team.
Walk the walk. Embracing change must come from the top. If the leaders of your company are change averse, then you cannot expect your employees to go against what you are modeling. Ensure that executives are fully briefed on why change is necessary and that they are confident in making those necessary changes. Setting the tone for your employees will help them feel at ease and more willing to embrace whatever you throw at them.
Communication is key. Above all else, communicate early and often. Making sure that everyone feels like they are a part of the decision making will help them feel more ownership of the process. It also helps you get outside perspectives that you might not have otherwise considered. Encouraging more voices to speak up and offer input will strengthen your business in the long run.
Implement a test phase. Having a dedicated time frame for testing and problem solving will save you time and money down the line. You should involve as many people on your staff as possible to give everyone an equal opportunity to test and get an early look at how things will operate once the change is made. This is a subtle way of preparing them when you flip the switch. If there are any hesitations or objections, having time to work them out in a low pressure situation gives your employees an opportunity to wrap their minds around everything.
Maintaining a positive atmosphere is important to influence the mindsets of your employees, as well. If you are confident and positive, you communicate throughout the process and involve your team, you are setting yourself and your employees up to be resilient in the face of change.
